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RETURNS POLICY
RETURN ELIGIBILITY
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Returns must be initiated within 7 days of receiving the order.
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Items must be in original condition with packaging intact.
RETURN SHIPPING & FEES
Customer-Initiated Returns:
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The cost of return shipping will be borne by the customer.
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You can either self-ship using a reliable courier service (with tracking) or request a pickup through us.
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In case of pickup by Own conclusion, a return fee (₹___) will be deducted from your refund.
REFUND PROCESS
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Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method.
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EXCHANGES
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Exchanges are subject to piece availability.
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Defective / Wrong Product:
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If you receive a defective or wrong product, Own conclusion will cover 100% of the return shipping cost. No fee will be deducted.
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